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Pay My Bill

Set it and forget it with autopay!

Manage your account online. Set up automatic payments. View statements, balance and payment history.

Make a one time payment right now.

OTHER PAYMENT METHODS

Pay By Mail

Pay By Phone*

*You will need your account number

Pay At Office

Pay with WasteConnect™ Mobile App

Now you can pay your bill with our convenient WasteConnect™ Mobile App.

You can make payments in just a few clicks!

And much more!

  • View full collection calendar
  • Get reminders of pickup schedule
  • Get alerts for service delays
  • Search how to dispose of specific materials

Setup Automatic Payments

With automatic payments, your bill is recurrently charged to your credit card or debited from your checking account on a pre-set date every month.

Easily set up automatic payments

Login - Online Bill Pay

Norfolk Waste Connections offers Online Bill Pay saving you time for more important things.

With an automatic payment plan, the monthly bill is recurrently charged to your credit card or debited from your checking account on a pre-set date every month without you having to do a thing. Not only can you have your bills delivered electronically, you can pay them online without paying a penny for stamps or envelopes. This service is FREE to our valuable customers.

Here are just a few of the advantages of Online Bill Pay:

  • Convenience​ – You don’t have to be at your home or business to view or pay bills. You can access them any time from any location.
  • Control​ – You're in charge of when payments get scheduled and the amount you pay.
  • Environmentally Friendly​ – Using green-friendly Online Bill Pay reduces the demand for paper.
  • Organization Optimization​ – Get that stack of bills off your desk and stop the drudgery of your billing info is available online, anytime.
  • Protect Your Credit Score​ – We'll remind you when your payments are due, and schedule automated payments. Your bills are paid on time, which helps maintain and improve your good credit.
  • Strengthen Security​ – Replacing paper bills with eBills allows you to reduce the flow of personal information from unsecured mailboxes, where paper mail can be a target for theft.

Enroll

To speed your enrollment, have your paper bill, banking information, and an email address available.

Enrollment takes just a few minutes. Once enrolled, you can start making payments as soon as you have a bill due.

NOTE: If you have a new account, please contact our office to receive an Enrollment Key to create an online account. Once enrolled, you will be able to view a summary of your recent bills and pay any that are outstanding.

If you decide ePayments aren't right for you, simply choose Delete under the Accounts tab on the Blue Menu bar. You can, also turn off any email notifications by unchecking the boxes under the Notifications tab.

Here at Norfolk Waste Connections, we strive to understand your needs to help you plan for the future. We want to provide our clients with the most professional and forward-thinking solutions and build long-term partnerships with every customer.

For more information about Bill Pay or any of our services, please contact us.

WasteConnect ™ Mobile App

Never Miss Your COLLECTION DAY Again!

With our new WasteConnect ™ Mobile App you can:

Sign-up for waste collection Reminders

Receive Service Alerts for collection delays

Search how to properly dispose of materials

DOWNLOAD THE NEW

WasteConnect ™ Mobile App

Never Miss Your COLLECTION DAY Again!

With our new WasteConnect ™ Mobile App you can:

Sign-up for waste collection Reminders

Receive Service Alerts for collection delays

Search how to properly dispose of materials

DOWNLOAD THE NEW

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